- Easy Implementation: A cloud-based CRM solution is
the best option for your small business since it is easy to implement.
Once you learn what is a cloud based CRM system and purchase a monthly
license, the service provider will get you up and running within no
time.
- Accessibility: A cloud-based system gives you
remote access to your data, regardless of the time or geographical
location. To access your data, you only need a computer or
internet-enabled device, and internet access. This is particularly
important if you have an off-site sales team that need to access the
data while they are on the move.
- Cost-Effective: A cloud-based CRM system is
relatively affordable, compared to an in-house solution. First, you do
not require any upfront capital for purchasing hardware or software
licenses in order to implement the system. Kapture is rather an operational
expense, for which you make monthly payments for renting the software
license. Secondly, you have total control over the costs of operating
the system since the service provider charges a fixed monthly cost. You
do not pay any extra fees for maintenance or upgrades, regardless of how
often the procedures are carried out.
- Technical Support: With Kapture, you are only required
to know what is a cloud based CRM solution, as well as a few basic tips
for operating the system. The service provider handles all the
technical aspects including data management, backup, migration,
maintenance, and support. You are not required to have technical skills,
or even hire on-site personnel to handle technical support.
- Flexibility: A cloud-based CRM system is very
flexible. It allows you to easily, upgrade its features to meet the
needs of your growing business. For this reason, you may choose to start
with a small budget and pay for the basic CRM features only. As your
business grows, you can set aside a larger budget and increase the
number features to meet the growing demand.
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