Kapture bridges gaps to fasten Payment cycles!(best crm for commercial real estate)

KAPTURE is a unique cloud based CRM platform that takes care of all your payment processes by automating it like you've always wanted to. The accounts processes can be integrated with KAPTURE. Invoices can be generated and sent through the system itself. Monitoring cash flow can be done efficiently as KAPTURE can generate customizable reports to suit your needs.
Following are the major features that make managing payment processes simpler.

Profile every customer and their payment status(best crm for commercial real estate)

Every lead that turns into a customer can be profiled by storing key information about them, like their contact details, payment status, mode of payment, etc. At any point in time you can check their status and accordingly send reminders in case of pending payments. This way you are sure that you are not missing anything. Data management becomes easier when it's done at a micro level.

Manage dynamic costing(best crm for commercial real estate)

Dynamic cost sheets can be set for different services and products from time to time which will be reflected while raising invoices through the platform. This eliminates the need for manual intervention and makes the process absolutely error-free. Once the invoice is raised, notifications can be sent to relevant departments. Moreover KAPTURE is a brilliant cloud based CRM platform through which any form of payment can be processed like cash, cheque, debit/credit card, etc. EMI logic is also in incorporated in KAPTURE which will set reminders automatically once a payment is due. Payment gateways can be integrated with the system allowing the customer to perform online payments.

Log essential conversations(best crm for commercial real estate)

Each and every conversation with the customer can be logged. The collections department can enter specifics of a transaction using our mobile CRM application when they are out there on the field. All of this information can be then used as a proof if a client does not adhere to timelines for clearing payments. There are provisions for clicking pictures of documents, cheques or receipts at the time of transaction which also acts as a proof.

Set reminders for follow-ups(best crm for commercial real estate)

Last but definitely not the least is a robust system that will help you not depend on your memory at any point in time. KAPTURE has task management tools and time management tools using which you can set reminders. In most cases reminders can be auto set for your collection teams. Work allocation for follow-ups and query resolution can be set with an escalation matrix in place. This will ensure that payment cycles are closed on time and cash flow of your business will become steadier.

Now you exactly know where your money is coming in from and where it's not. KAPTURE is a completely customizable CRM platform using which you can focus all your energies on your weak links and target on resolving them.

Small Business ERP

 

 

In ERP (enterprise resource planning) terminology, the phrase small business ERP is used to describe a lightweight business management software that is designed to meet the needs of a small business.

ERP software integrates all facets of an operation, including development, manufacturing, sales and marketing. Small business ERP is typically a SaaS (software as a service) model and includes project management, financials, manufacturing, warehouse management, accounting, sales and business management.

Typically, ERP software is considered an enterprise application and designed for larger enterprises that require dedicated teams to customize, analyze the data and reports and handle upgrades and deployment. In contrast,Customer Service Platform software ERP applications differ in a number of ways including the amount of data handled by the system and less-complex screens and dashboards. Support is offered by the provider and the software is customized for the business industry you work in.

software based customer service

 

Benefits of cloud based CRM solutions

      

• Easy Implementation: A cloud-based CRM solution is the best option for your small business since it is easy to implement. Once you learn what is a cloud based CRM system and purchase a monthly license, the service provider will get you up and running within no time.
• Accessibility: A cloud-based system gives you remote access to your data, regardless of the time or geographical location. To access your data, you only need a computer or internet-enabled device, and internet access. This is particularly important if you have an off-site sales team that need to access the data while they are on the move.
• Cost-Effective: A cloud-based CRM system is relatively affordable, compared to an in-house solution. First, you do not require any upfront capital for purchasing hardware or software licenses in order to implement the system. Kapture is rather an operational expense, for which you make monthly payments for renting the software license. Secondly, you have total control over the costs of operating the system since the service provider charges a fixed monthly cost. You do not pay any extra fees for maintenance or upgrades, regardless of how often the procedures are carried out.
• Technical Support: With Kapture, you are only required to know what is a cloud based CRM solution, as well as a few basic tips for operating the system. The service provider handles all the technical aspects including data management, backup, migration, maintenance, and support. You are not required to have technical skills, or even hire on-site personnel to handle technical support.
• Flexibility: A cloud-based CRM system is very flexible. It allows you to easily, upgrade its features to meet the needs of your growing business. For this reason, you may choose to start with a small budget and pay for the basic CRM features only. As your business grows, you can set aside a larger budget and increase the number features to meet the growing demand.

 

What Is CRM Cloud ??? (Customer Relationship Management Cloud)

Cloud CRM (or CRM cloud) means any customer relationship management (CRM) technology where the CRM software, CRM tools,lead management mobile app and the organization's customer data resides in the cloud and is delivered to end-users via the Internet (see "cloud computing").
Cloud CRM typically offers access to the application via Web-based tools (or Web browser) logins where the CRM system administrator has previously defined access levels across the organization. Employees can log in to the CRM system, simultaneously, from any Internet-enabled computer or device. Often, cloud CRM provide users with mobile apps to make it easier to use the CRM on smartphones and tablets.

Businesses rely on CRM software to simplify their customer service, sales and marketing functions. The software is offered on two basic platforms, namely, in-house and cloud-based applications. It is imperative that you select the platform that is ideal for your specific business needs, with regard to the pricing, technical know-how and size of business.

In-house CRM vs. Cloud-based CRM Applications
In-house CRM solutions are commonly referred to as On-premise applications because the CRM software is hosted on servers that are located within your business premises. In this case, you incur capital expenditure to purchase the necessary hardware, as well as the relevant software licenses. You will need to hire qualified personnel with the technical skills to manage the software on a day-to-day basis.
Cloud-based CRM solutions operate on the Kapture model, whereby the CRM applications are hosted remotely, on an internet server. You won’t incur any capital expenditure to purchase hardware or software since cloud hosting is a monthly operational expense.

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